I went live this week and it is working ok, but as far as I can see my direct debit hasn't even been set up yet. So when did you get billed? Usually phone lines are charged in advance.
Thanks
Billing- when?
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- Joined: Wed Jun 08, 2016 5:05 pm
Re: Billing- when?
As far as I see from the letter they sent me, billing will be quarterly.
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- Joined: Mon May 30, 2016 8:32 pm
Re: Billing- when?
I asked SSE the same just today (on Live Chat) and they told me I would be billed quarterly and my first bill would be in August (I was connected last week). No Direct Debit was showing on my account yesterday when I checked, but I can see it has now been set up today.
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- Joined: Tue May 31, 2016 8:17 pm
Re: Billing- when?
I rang them last month as my online account said quarterly billing. The adviser told me I would be paying monthly and my details have also now changed to variable direct debit.
Mark
Mark
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- Joined: Wed Jun 08, 2016 6:44 pm
Re: Billing- when?
Thanks folks - seems like I'm not alone then. I'm sure they'll want some money eventually!