Speed Test Results - Marksfish (Sandy Exchange)

[brandonsbillingham]

Yeah this looks good. Looking forward to switching now.

[deanos]

sadly mines still crap, downloaded a 1.56gb program on the sky box last night, took 35 mins

[Marksfish]

Have you raised a complaint with them at all? (sorry, can't remember). If you run the auto test on testmy.net you will be able to see the peaks and troughs in a graph. It makes it easier to send to SSE to show the problem.

Mark

[deanos]

yes complained, tests show good speed in morning to mid afternoon, then it plummets every day

engineer coming next week, then im leaving

[Marksfish]

Ah yes, I remember now. It was you that said SSE were having a meeting with Daisy. Funnily enough, since then my speeds have been good. They did send me a new router and filter, but I have gone back to the original and my filtered faceplate and there is no difference. I am still monitoring my line though, as I have read of people whose line has improved then declined again a week or so later. A real shame they can't get to the bottom of your issue though

Mark

[deanos]

Nope not me said anything about a meeting

I think the issue is SSE not buying enough capacity from Daisy

[deanos]

I go from 55mpbs early morning to 6.86 just now early afternoon !

If it was my equipment it would be all the time

[Marksfish]

Sorry, got you confused with someone else

Definitely congestion. Have you managed to get any joy from the BTW tester? I was "lucky" enough to catch the low speeds with it, so they have the evidence they needed of a slowdown on my line, even though I was providing multiple other evidence also.

Just run 2 tests and it is suffering a bit this afternoon:

[deanos]

Yes luckily i got a 5.25mb one this afternoon , usually they don't register if i get a slow one and timeout , which in its self seems a bit dodgy !

[Marksfish]

Allegedly they store the results for 48 hours, so make sure your contact knows there is a bad test there and they can retrieve it. I was also given the password for my router as I followed the additional testing route which meant changing username and password in the router.